Who We Are

Established in 1921, the REALTORS® Association of Hamilton-Burlington (RAHB) is a not-for-profit organization serving more than 3,000 real estate brokers and salespersons from Hamilton, Burlington and surrounding areas. The Association operates the local Multiple Listing Service® (MLS®) and provides ongoing professional education courses for its members. In addition, RAHB holds several events throughout the year for members and friends, including an annual auction in support of local charities. For more information about RAHB, please visit our website at www.rahb.ca.

Job Posting: Systems Administrator

RAHB is currently seeking a Systems Administrator to fill a permanent full-time position. The successful candidate will report directly to the Manager of Information Technology. This position is responsible for monitoring, supporting and maintaining RAHB’s computer systems and network infrastructure and supporting our MLS® System. Working as an important member of the IT team, the successful candidate will support a staff of approximately 23 users and our membership, ensuring all systems, applications and networks are secure and operating at peak performance levels.

Responsibilities include (but are not limited to):

  • Maintain and administer computer systems, including servers / desktops / laptops hardware, systems software, applications software
  • Monitor, maintain and administer networks to ensure optimal availability and redundancy of networked resources (Internet access, Remote Desktop Services, VPNs and VLANS)
  • Administer Windows Server Active Directory, Group Policy, WSUS, DNS, and DHCP, IIS, RDS, MS SQL Server
  • Monitor and analyze system logs on all servers and devices
  • Monitor, maintain and administer network security / security policies
  • Audit systems for compliance with industry standards including PCI-DSS
  • Perform regular data backups / backup verification procedures
  • Maintain logs related to backups, configuration changes, maintenance and repairs
  • Troubleshoot / diagnose / resolve general hardware and software problems
  • Evaluate / Recommend hardware / software for purchase or upgrade
  • Other related duties may be assigned at the manager’s discretion

Qualifications

Interpersonal:

  • Excellent verbal and written communication skills
  • Self-motivated, resourceful, with a positive “roll-up your sleeves” can-do attitude
  • Solid organizational, interpersonal and presentation skills
  • Proven ability to work collaboratively in a team setting
  • Resourceful and creative problem solver, with a tolerance for stress
  • Ability to prioritize and manage multiple tasks without losing composure or compromising productivity in a fast-paced environment

Technical:

  • Degree in Computer Science or an equivalent combination of training and experience
  • 3-5 years experience supporting, maintaining and updating desktops and servers in a production office environment running on a variety of OS platforms (Windows, Apple OS X and Linux OS)
  • 3-5 years implementing, maintaining and supporting Windows Servers to provide Active Directory, DNS, DHCP, IIS (Internet Information Services), RDS (Remote Desktop Services)
  • 2-3 years experience supporting and maintaining a Microsoft SQL server environment
  • 2-3 years experience administering, troubleshooting and supporting TCP / IP networks
  • Excellent knowledge and experience administering the VMware ESXi virtualization platform
  • Well rounded general knowledge of hardware, security and communications principles
  • Experience with Amazon AWS, Google Suite, GIT, VB/C#, Node.js, Python, HTML, MySQL and SQLite an asset
  • Experience with Real Estate Transactions Services (RETS), supporting a Multiple Listings Service® (MLS®) System, knowledge of real estate brokerage front office systems and of organized real estate, are all definite assets

Working Conditions

  • Full-time position, Monday to Friday, 7 hours per day, 8:30 a.m. – 4:30 p.m. Occasional attendance outside of these hours may be required for implementation / support / repair of critical business systems at association related functions/events

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as agreed to in order to meet the ongoing needs of the organization.

 

Please apply by submitting a cover letter, resume and clearly identified salary expectations to Kim Sanders at kims@rahb.ca by March 15, 2018.